Terms of service

Who we are

This store is operated by STOWE.

2012 Emerson Ave
Louisville, KY 40205
United States

Phone: (502) 999-2746
Email: stowehelp@gmail.com

Orders

Placing an order is an offer to buy. The contract is formed when we confirm dispatch. If we cannot fulfil an order, we will tell you and refund you in full.

Prices are in US dollars and do not include customs duty or import tax. Those are charged at your border and paid by you.

Pricing errors

If an item is listed at an obviously wrong price, we may cancel the order and refund you in full rather than fulfil it. We will tell you if that happens.

Your rights

Nothing here limits your statutory rights.

  • US customers: we ship within the time stated at checkout, or within 30 days if no time is stated. If we cannot, we will offer you a revised date or refund you in full without you asking.

On top of those rights, we give everyone 30 days to return an item they simply do not want. See our Return and Refund Policy.

Acceptable use

Do not use this site to break the law, to interfere with the site, or to resell our content. We may refuse or cancel orders where we reasonably suspect fraud.

Product information

We describe products as accurately as we can. Colors can look different between screens. If an item is not what we described, that is covered by the sections above and it is on us to put right.

Liability

We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

Changes

We may update these terms. The version in force is the one published here when you place your order.

Governing law

These terms are governed by the laws of the Commonwealth of Kentucky and the United States, and the courts of Kentucky have jurisdiction.

Contact

Email stowedecor@gmail.com or call (502) 999-2746. We reply within 24 to 48 hours, Monday to Friday.